Pricing and Availability Policy

Vantech, Inc. reserves the right to cancel any order at any time with or without notice.
Price and availability may change at any time without notice.
Not all products on our website are in stock, many have to be order from the factory.
Many products by Altronix and Safety Technologies (STI) are made to order and take 7 to 10 says to ship.
If you need a product by a specific date for installation please contact our customer service department and we will do the research and let you know approximately when it will ship.

Our products are uploaded to the website electronically and reviewed by our staff, we are not responsible for mistakes made from vendor uploads.

In extremely rare occasions, if you purchase a product from vantech-inc.com and it comes in above our cost we will give you 3 options.
Option 1: We can cancel your order and you can re-order the product at the new price.
Option 2: We can send you a link for the difference.
Option 3: We can completely cancel your order.

We DO NOT charge your credit card at the time of purchase, we charge your credit card before your order ships. On large orders over $1,000.00 we charge the credit card when we place your order with the vendor, usually within 24 hours of the time of purchase. If a product is on back order and you agree to wait until it comes in we will charge your credit card at that time you agree to wait.

We DO NOT store credit card information on vantech-inc.com so we cannot increase the amount of the purchase. If you want us to store your credit card information you will have to contact our customer service department by phone. (Please DO NOT E-Mail your credit card information to us, it is not secure). All credit cards we have on file are kept in a fire proof safe. The credit cards we have on file are typically for customers that will call or E-Mail us from the job site and have us place the order for them.



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